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Water Infrastructure manufacturer

Provided Application and Infrastructure development support for IT Department:

  • Managed multiple implementation teams over 8 years, for CIO, totaling 12 resources.

Following utilized Business Systems Integration, Data Integration, and Systems Optimization techniques.

S&OP

• Salesforce.com: Implemented tailored CRM process for adoption and utilization. Proposed SpecRelMgmt process with CRM for Demand Discovery utilizing Qlikview for analytics.

• Logility: Implemented DP/IP/RP modules with integrated messages to purchasing planners in JDE. Realized Forecast accuracy +12%, Service level +2%, and Reduced inventory 30% first year.

• HR Portal: Benefits Route and Approval for enrollments and changes. Interface benefits data between vendors. EDI 834 Medical, Dental and Vision vendors. PII data stabilization from source to vendors.

• Returns Authorization Web Portal: Integrated customer request tracking and product warranty servicing workflow system. Differentiate parts dynamically as Finished Good or Subcomponent.

• Sharepoint Analytics: Leverage divisional Sales data for aggregated customer activities for unified sales planning.